This amazing book is now used in my sessions and classes. Here is a quote that will show how important good communication skills are.
“Twenty years of research involving more than 100. 000 people reveals that THE key skill of effective leaders, teammates, parents, and loved ones is the capacity to skillfully address emotionally and politically risky issues. PERIOD. ……Those who can’t handle crucial conversations suffer in thirteen different ways (backstabbing, gossip, undermining, passive aggressive behavior, etc.) more than three times …..”..( my interp: from those who can do crucial conversations well. This would include more divorces.
Be in touch to check out classes, and sessions in person or on skype!
Gina Keegan, RCC., SEP. [email protected]